PRIVACY POLICY

Last Updated: July 2026

Welcome to laserx.co.za (the “Website”). This Privacy Policy describes how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) and other applicable South African privacy legislation laws.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you directly provide to us, as well as information automatically collected through your use of our Website.

  • Voluntary Information: When you fill out a contact form, request a quote, or contact us directly via email or phone, we may collect your name, email address, phone number, and any details regarding your enquiry.
  • Automatically Collected Information: We collect your IP address, browser type, operating system, and information about how you interact with our Website (pages viewed, time spent). This data is gathered using cookies and similar tracking technologies.

2. How We Use Cookies (Cookiebot Management)

We use cookies to optimize your browsing experience, analyze web traffic, and serve relevant content. To ensure absolute transparency and give you full control over your data, we use Cookiebot to manage cookie consent.

  • Your Choice: Upon your first visit to our Website, a Cookiebot banner will appear. You have the right to Accept All, Decline All, or customize your cookie preferences (e.g., opting in only to necessary, functional, or analytical cookies).
  • Changing Preferences: You can view, update, or withdraw your cookie consent at any time by clicking the Cookiebot widget/link available in the footer of our Website.
  • Necessary Cookies: Some cookies are essential for the website to function securely and properly; these do not require prior consent but do not track identifiable personal information.

3. How We Use Your Personal Information

We process your personal data only for lawful, explicitly defined purposes, including:

  • Responding to your direct business enquiries or service requests.
  • Improving our website functionality and user experience based on analytical data.
  • Complying with statutory or legal obligations applicable in South Africa.

4. Information Sharing and Disclosure

We respect your privacy. We will never sell, rent, or lease your personal information to third parties. We may only disclose your information to third-party operators (such as web hosting providers or analytics platforms) who process data on our behalf, under strict confidentiality and security agreements that align with POPIA requirements.

5. Security Safeguards

We implement robust technical and organizational security measures to safeguard your personal information against unauthorized access, accidental loss, damage, or destruction. In the highly unlikely event of a data breach, we are legally mandated to notify both you and the South African Information Regulator as soon as reasonably possible.

6. Your Rights Under POPIA

As a data subject in South Africa, you hold specific rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we update, correct, or delete inaccurate or out-of-date information.
  • Right to Object: You have the right to object to our processing of your personal information based on reasonable grounds.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time (including via your Cookiebot settings).

7. Contact Details

If you have any questions about this Privacy Policy, wish to exercise your legal rights, or need to reach our designated Information Officer, please contact us here.

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